In this guide, you’ll learn the steps to get started using the Quick Assist app to resolve a problem on Windows 10 or when you need assistance figuring out a piece of software. It’s designed this way because the app is meant for one person to help another to solve problems on a remote computer. However, it requires two people (one on each end) to share a computer screen over a remote connection. Unlike the Remote Desktop app, you’re not required to enable “Remote Desktop” or “Remote Assistance” through the System Properties, or open a firewall port. It’s technically a remote desktop app, but it’s designed to be easier to use, and it’s more secure.
Quick Assist is a new app that replaces the legacy “Windows Remote Assistance” functionality.
On Windows 10, you can use many tools to troubleshoot and fix problems, and for those times when you need additional assistance, you can also use the Quick Assist app to get help remotely from another person.
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